Shipping Policy

Effective Date: July 1, 2026

At KEIKI Daily, we are committed to delivering your child's favorite personal care products quickly, safely, and efficiently. This Shipping Policy explains our shipping process, estimated delivery timelines, shipping charges, and other important information regarding the delivery of your orders.

1. Order Processing

• Orders are processed on all business days (Monday to Saturday), excluding public holidays.
• Orders are generally processed within 1–2 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.

2. Shipping Coverage

We currently deliver across most serviceable locations in India through trusted courier and logistics partners.

If your location is not serviceable, our customer support team will contact you regarding your order.

3. Estimated Delivery Time

• Metro Cities: 2–5 Business Days
• Other Cities & Towns: 3–7 Business Days
• Remote Locations: 5–10 Business Days

Delivery timelines are estimates and may vary depending on courier availability, weather conditions, festivals, natural calamities, or other unforeseen circumstances.

4. Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment.
• From time to time, KEIKI Daily may offer free shipping promotions on eligible orders.
• Additional shipping charges may apply for certain remote or difficult-to-service locations.

5. Order Tracking

Once your order has been dispatched, you will receive an email and/or SMS containing your shipment tracking number and courier details (where applicable).

You can use the tracking information to monitor your shipment until delivery.

6. Delivery Attempts

• Courier partners generally make multiple delivery attempts.
• If delivery cannot be completed due to an incorrect address, unavailable recipient, or other customer-related reasons, the shipment may be returned to us.
• Additional shipping charges may apply for re-dispatching returned shipments.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details, including recipient name, complete address, landmark, postal code, and mobile number.

KEIKI Daily shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

8. Damaged or Missing Products

If your order arrives damaged, tampered with, or with missing items, please contact our customer support within 48 hours of delivery.

Please retain the original packaging and share photographs of the package and products to help us investigate the issue.

9. Delayed Deliveries

Although we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to:

• Extreme weather conditions
• Natural disasters
• Government restrictions
• High seasonal order volumes
• Courier operational issues
• Remote delivery locations

We appreciate your patience and understanding in such situations.

10. International Shipping

Currently, KEIKI Daily ships only within India. We do not offer international shipping at this time.

11. Contact Us